At EMCO Corporation, our widespread success comes from an uncompromising commitment to our people.  If you want to join an innovative, nationally recognized, and growing company – then come explore a career with us!

We have an immediate full-time opportunity available for an energetic Technical Sales/Hydronics Specialist at our EMCO Calgary Foothills location.

Position Summary:

The Technical Sales/Hydronic Specialist will help maintain and grow all aspects of our Hydronics Department offerings. As the Technical Sales/Hydronics Specialist, your goal will be to provide the highest level of customer service by offering advice, technical product information, recommendations, and installation support. In addition, you will work to identify customer needs as well as promote and sell existing and new products to meet sales objectives.

Duties and Responsibilities:

  • Demonstrate comprehensive knowledge of hydronic products and their applications
  • Support customer inquiries with technical guidance on hydronic products and installations
  • Troubleshoot and help create solutions for customers when problems arise
  • Perform customer visits to identify customer needs and tailor product and service offerings
  • Build and sustain effective working relationships with vendors
  • Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets
  • Examine market opportunities and identify new potential customers
  • Provide recommendations on new products, services, and market trends to customers and Profit Centre Team
  • Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings
  • Understand and follow safety regulations at all customer locations as well as at the Profit Centre
  • Perform other tasks as requested by the Hydronics Manager

Qualifications:

  • Grade 12 diploma or equivalent; College and/or University degree an asset
  • Outstanding customer service, communication, and problem-solving skills
  • Excellent relationship building skills with customers, vendors, and teammates
  • Ability to learn and operate the applicable software system used to process orders
  • Experience working in a fast-paced environment with a strong attention to detail
  • Possess a strong work ethic and a high standard of integrity
  • Ability to work well independently and in a team setting
  • Excellent time management and organizational skills with the ability to meet tight deadlines
  • Strong written and verbal communication skills

Preferred Skills:

  • Previous experience with or knowledge of hydronic products sold at our location
  • Ability to use the Internet as a resource to problem solve and find alternative solutions for customers
  • Experience using M3, Trend, Eclipse, Word, Excel, and Outlook
  • A positive and enthusiastic approach and personality

About EMCO:

At EMCO, we pride ourselves in providing excellent customer service, focusing on growing our business by doing the right thing and having a team of motivated people that act like owners. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. EMCO strives to satisfy the needs of its customers with a focused product assortment that is transported and sold through an extensive network of locations across Canada.  To learn more about our organization and business, please visit https://emco.ca/.

What EMCO Offers You:

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions

If you consider yourself to have a ‘can do’ attitude and enjoy providing exceptional customer service, then this could be the role you are seeking. Please send your cover letter and resume to: Jamie at jwhitehead@emcoltd.com

Must be legally entitled to work in Canada.

Please note that only successful applicants will be contacted for an interview.

 

Emco is an equal opportunity employer and is committed to maintaining a discrimination, harassment and barrier free workplace where all employees can contribute to their fullest potential. Emco is committed to diversity, equity and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas

 

To apply for this job email your details to jwhitehead@emcoltd.com.